Meet Our Staff
Andre Mack, Executive Director
amack@hallkeen.com
Coming soon!
Paul Souza, Regional Operations Specialist
psouza@hallkeen.com
Paul Souza is the Regional Operations Specialist for HallKeen Assisted Living Communities. He has a strong passion for driving results and ensuring resident satisfaction. He brings enthusiastic leadership to management and professional teams, fostering a culture of empowerment and accountability. With a proven track record in elderly care services, Paul is dedicated to operational excellence and delivering high-quality outcomes.
Paul lives on the South Shore of MA and enjoys spending quality time with family and friends and cultivating his joy of cooking.
Christine Barcelos, Director of Community Relations
cbarcelos@hallkeen.com
Coming soon!
Ann Marie Desrosier, Resident Care Director
ADesrosier@hallkeen.com
Ann Marie is a seasoned nurse leader with more than 25 years of experience in health care management and administration. Her expertise includes care coordination, regulatory compliance, data analysis, staff development, and multidisciplinary collaboration. She holds active Registered Nurse licenses in both Massachusetts and Rhode Island.
Early in her career, Ann Marie served as a Clinical Nurse Manager with the Visiting Nurse Association for more than 10 years. She then spent nearly a decade as a Senior Care Manager at Optum Care Complex. More recently, she worked with Neighborhood Health Plan of RI, where she successfully implemented a new diabetes management program, and later served as a Clinical Manager with Amedisys Home Health Care.
We welcome Ann Marie to The Highlands team and HallKeen family!
Barbara A. Olney, Business Office Manager
bolney@hallkeen.com
Coming soon!
Ernie Parfitt, Director of Maintenance
EParfitt@HallKeen.com
Ernie was born and raised in Pawtucket, RI. He was influenced at a very young age to respect his elders and admire their accomplishments. His beloved grandfather was diagnosed with Alzheimer’s disease when he was eight, so Ernie feels especially close to the mission here at The Highlands.
He has fond memories of visiting his grandfather on weekends, first at home and, eventually, in a nursing home. Like his father and father before him, Ernie is a hands-on, can-do kind of man. Ernie can fix just about anything and enjoys doing so!
Ernie worked in the maintenance department for HallKeen Management for over four years when he jumped at the opportunity to transfer to The Highlands. His skills, knowledge and dedication to our residents are invaluable. If your television remote is not working, Ernie will fix it. If you need a picture hung, Ernie will hang it. In short, he can do it all and is happy to do it.
Tom Alexander, Food Service Director
talexander@hallkeen.com
Coming soon!
Brianna Lopes, Activity Coordinator
BLopes@hallkeen.com
Brianna Lopes is a creative marketing professional with over five years of experience in digital and social strategy, driven by a passion for building meaningful connections. With previous experience in healthcare (as a Certified Nursing Assistant CNA/CMT) and hands-on work in dementia and facility care, Brianna brings a well-rounded and compassionate approach to her role.
Her combined expertise in creative engagement and resident-centered care positions her to lead enriching activities that support connection, purpose, and quality of life for residents.